​Effective Date: August 1, 2026

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At MEA Studio, each piece is made to order or individually sourced, and we want you to love what you receive. Please review this policy carefully before placing your order.

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MADE-TO-ORDER PRINTS AND CANVAS PRINTS

Our fine art prints, framed prints, and canvas prints are produced individually once your order is placed. For this reason, they are final sale and not eligible for return or exchange, except in cases of manufacturing defect or damage in transit.
 

DAMAGED OR DEFECTIVE ITEMS

If your order arrives damaged or has a manufacturing defect, we will make it right. Contact us within 14 days of delivery at info@meastudio.ca with:

• Your order number

• Photos of the damaged or defective item

• Photos of the original packaging
   

Once we review your claim, we will arrange a replacement or another resolution at no additional cost to you. Please keep the original packaging until your claim is resolved.
 

ORIGINAL ARTWORK AND VINTAGE FINDS

Original artworks and vintage finds are one-of-a-kind and are final sale. These items are not eligible for return or exchange.
 

If one of these items arrives damaged, contact us within 14 days of delivery with photos, and we will work with you on a fair resolution.
 

NON-REFUNDABLE CHARGES

Any customs duties, taxes, or international import fees incurred are non-refundable.
 

INCORRECT OR LOST ORDERS

If you receive the wrong item, or your order does not arrive within a reasonable time after the estimated delivery window, contact us at info@meastudio.ca and we will help resolve the issue.

 

HOW TO REACH US

For any questions about returns, damage claims, or your order, contact:
 

MEA Studio
Email: info@meastudio.ca

 

We aim to respond to all inquiries within 1 to 2 business days.